HP Active Care 3-Year Next Business Day Onsite Desktop Support (U18HNE)
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About this product
HP Active Care 3-Year Next Business Day Onsite Desktop Support (U18HNE)
The HP Active Care 3-Year Next Business Day Onsite Desktop Support is an HP hardware support service intended for eligible devices. It provides an extended support arrangement for business users who depend on supported HP systems throughout their working day.
This plan specifies 3 Years of support with Active Care, Next Business Day Onsite service terms, subject to the applicable HP Care Pack agreement. The service is designed to help businesses manage hardware incidents and obtain support through authorised HP service channels.
Eligibility is limited to Selected eligible HP business desktops and all-in-one computers. A Care Pack is a support entitlement, not a laptop or desktop computer. Product coverage, response targets, activation requirements and service locations must be checked against HP's terms and the device serial number before purchase.
Specification
| Specification | Details |
|---|---|
| Provider | HP |
| Care Pack Part Number | U18HNE |
| Service Term | 3 Years |
| Service Level | Active Care, Next Business Day Onsite |
| Supported Devices | Selected eligible HP business desktops and all-in-one computers |
| Item Type | Hardware Support Service / Electronic Entitlement |
HP Care Pack Service Benefits
- 3 Years hardware service coverage
- Applicable next-business-day onsite response terms
- Designed for eligible HP business computers
- Service eligibility and registration subject to HP conditions
- No physical computer hardware is included